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Removing barriers to making a good Will
Removing barriers to making a good Will

Creating an accessible and inclusive online journey for everyone.

David Roberts avatar
Written by David Roberts
Updated over a week ago

We’ve worked closely with partner charities and experts to make our service accessible and inclusive.

We were approached about the project by RNIB, who wanted to confidently promote Will For Good to all or their supporters, staff and beneficiaries:

"We liked that Bequeathed allowed us to offer our supporters the convenience of an online service, with a legally robust process behind it.

But most importantly they were open to working towards ensuring their online will-writing platform was fully accessible.

Our role at RNIB is to remove the daily barriers faced by people with sight loss, and that includes managing their affairs independently.

So we had to be able to offer this important life planning service to everybody who needed it."

Initially we focused on making the Will For Good process accessible for people with sight loss by achieving the WCAG (Web Content Accessibility Guidelines) 2.1 AA standard.

When we partnered with the accessibility experts at Hassell Inclusion and fully scoped the project we started to think about accessibility and inclusion much more widely. Our aim shifted first to removing barriers to making a Will online for people with a range of disabilities, and then to making the Will For Good process a positive experience for everyone, regardless of ability.

We’re delighted to have achieved the WCAG 2.1 standard, confirming that anyone with a disability should be able to progress through our entire online journey.

And we’re proud of our continued work to embed accessibility in the culture of Bequeathed and to improve user experience and inclusion. In some cases, that’s been as straightforward as simplifying language or adding guidance articles to reassure users that they can, for example, use our service to make an Islamic Will or a Will that fully protects a beneficiary with a disability.

To find our more about our legacy fundraising service for charities, book a call with David Roberts, our Head of Charity Engagement.

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